In this article
A ten-minute conversation before the visit saves most of the problems we get called to fix later. Ask these, and listen to how the answers sound — confident and specific is what you want.
About the price
1. "What's the total, including everything for my wall?" Not "starting at." Give the TV size, the wall type and what you want; a flat-rate company answers with a number. See typical prices.
2. "Is there a travel fee, a concrete fee or a parking fee?" You want "no" three times.
3. "What's the price for a second TV in the same visit?" Usually lower — ours start from $40.
About the job
4. "How do you anchor into my wall type?" Concrete: sleeve or wedge anchors. Metal studs: snap-toggles. Wood: lag bolts into two studs. Hesitation = red flag.
5. "Do I need to buy the mount, or do you bring one?" Either is fine; what matters is that it's matched to your TV's VESA and weight. Look yours up in the VESA finder.
6. "How will you hide the cables?" In-wall with a rated power kit (framed walls) or a paintable raceway (concrete, rentals). Never an extension cord inside the wall. Wire concealment options.
7. "How do you decide the height?" A pro asks where you sit. Get ahead with the height calculator.
About the company
8. "Are you insured, and can you send a certificate to my building?" Essential in condos and HOAs.
9. "Who actually comes — and how many people for my TV size?" 85 inches and up needs two.
10. "What's the warranty on the installation?" Ask what it covers and for how long.
About the day
11. "What do I need to prepare?" Clear the area, have the TV unboxed or at least in the room, parking and building access sorted.
12. "What happens if you find something unexpected in the wall?" A pipe, a wire, a missing stud. The right answer: they stop, explain, and offer options before drilling anywhere else.
Send photos of the wall (wide and close-up), the outlet and the TV box label with the quote request. It removes most surprises.
Rather have a pro do it?
Exact price in about a minute — TV size, wall type and cables included. Same-day in most areas, 3-year warranty on every install.
Want our answers to all twelve? Flat prices in the calculator, every wall type at the same price, insured, two technicians for XL. More on picking a company: how to choose a TV mounting service.
Gear mentioned in this article
Mounting Dream Fixed TV Wall Mount Low Profile TV Bracket for 42-90 Inch TVFixed bracket: the panel sits flat, closest to the wall.Check price →
PERLESMITH Tilting TV Wall Mount for 23–60 inch TVs up to 115 lbsTilting bracket: angles the screen down when it hangs high.Check price →
Delamu Cord HiderPaintable cable raceway: hides the run without cutting the wall.Check price →
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